Terms and Conditions
Soulful Marketing Academy
 
TERMS OF SERVICE

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OVERVIEW

This website is operated by Soulful Marketing. Throughout the site, the terms, “we”, “us” and “our” refer to Soulful Marketing. Soulful Marketing offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, the “Agreement”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content (hereafter known as “Client”) and collectively, the “Parties.”

By purchasing this program or using any part of the site, you agree to be bound by these Terms of Service. 

WHEREAS, Company provides access to 8 weeks of online education (“Services”); and
WHEREAS, Client wishes to retain Company and accepts the terms and conditions set forth
herein to provide such Services.

NOW, THEREFORE, in consideration of the mutual covenants stated herein, the Parties agrees
as follows:

1. SERVICES. Company agrees to provide eight (8) weeks of 1:1 marketing coaching (herein referred to as the “Program”). Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the program.

2. DISCLAIMER. Client understands Company is not an agent, accountant, financial planner,
lawyer, therapist, or any other licensed or registered professional. Coaching, which is not
directive advice, counseling, or therapy, may address overall goals, specific projects, or general
conditions in Client’s life or profession. Coaching services may include setting priorities,
establishing goals, identifying resources, brainstorming, creating action plans, strategizing,
asking clarifying questions, and providing models, examples, and in-the-moment skills training.

3. PROGRAM STRUCTURE
SILVER PACKAGE
• This program will be delivered through a membership site week by week without subject to specific dates for 8 weeks. 
• 8 weekly Q&A group calls. Scheduled at the discretion of the Company
• 8 Video trainings and workbooks for each module

GOLD PACKAGE
• This is the same program will be delivered through a membership site week by week without subject to specific dates for 8 weeks. 
• Eight (8) 1 on 1 private calls with Company to support the implementation of the information provided in the modules.
• Please be on time to all appointments. If you will be late, notify Company in advance. If
client is more than 10 minutes late to the appointment (meaning 11 minutes or later) to the
appointment, appointment is forfeited and will not be rescheduled.
• If you are aware that you will miss an appointment, notify Company at least 24 hours in
advance. Appointments missed without 24 hours notice will be forfeited.
• Be honest and participate fully. Recognize that our sessions are a safe place to look at what
you really want, and what it will take to make it happen.
• Make a commitment to the action plans you create, and do what you have agreed to do.
• Understand that the power of the coaching relationship can only be granted by you, and
commit to making the relationship powerful. If you see that the coaching is not working as
you desire, communicate and take action to return the power to the relationship. I want this
to be a powerful experience for both of us, and that relies on trust and honesty in both
directions.
• Voxer access M-F. 
•  2 hours of copy revisions with a copywriter of Company's choice. This bonus will be delivered at the discretion of Company.
 • Money Mindset Intensive: A workshop delivered at the discretion of Company in the format of Company's choice.

4. TERM. This Program is 8- weeks long and the delivery of each module is not subject to any specific dates (“Term”). Client understands that a relationship with Company does not exist between the Parties after the conclusion of the Program.
If the Parties desire to continue their relationship, a separate agreement will be entered into.
Should the client have to put the program on hold, the client will be allowed to defer program for
for a period of thirty (30) days, after which time, the program will be forfeited.

5. TERMINATION Company is committed to providing all clients in the Program with a
positive Program experience. The Company may choose to limit, suspend, or terminate Client’s
participation in the program without refund or forgiveness of monthly payments if Client
becomes disruptive or upon violation of the terms. If Client decides to terminate this Agreement, no refunds will be issued and Client will be liable to remaining payments.

6. PAYMENT Total cost of the Gold Package is USD$2497 paid in full or 8 bi-weekly payments of USD $314. The Silver Package is or $997 or 8 bi-weekly payments of USD$144.

7. REFUNDS Client is responsible for full payment of fees for the entire Program, regardless of
whether Client completes the Program. Refunds are at the discretion of the Company based on the disposition of the Client to implement the strategies on time and with the consistency adviced by Company. Refunds are honored only when the Client has implemented every single assignment in each one of the modules and has collaborated with Company to adjust the messaging, marketing collateral throughout the program. Refunds will be issued at the discretion of Company.

8. CONFIDENTIALITY This Agreement is considered a mutual non-disclosure agreement.
Both Parties agree not to disclose, reveal or make use of any information learned by either party
during discussions without prior consent. Or otherwise, through the Term of this Program
(“Confidential Information”). Confidential Information includes, but is not limited to,
information disclosed in connection with this Agreement, and shall not include information
rightfully obtained from a third party.
Both Parties shall keep all Confidential Information strictly confidential by using a reasonable
degree of care, but not less than the degree of cared used by it in safeguarding its own
confidential information. Prior to publishing any Client results, Coach will ask for consent.
The obligation of Parties hereunder to hold the information confidential does not apply to
information that is subsequently acquired by either Party from a third party who has a bona fide
right to make such information available without restriction. Both Parties agree that any and all
Confidential Information learned as of the Effective Date shall survive the termination,
revocation, or expiration of the Agreement.

9. COMPELLED DISCLOSURE OF CONFIDENTIAL INFORMATION Notwithstanding
anything in the foregoing, in the event that Client is required by law to disclose any of the
Confidential Information, Client will (i) provide Company with prompt notice of such
requirement prior to disclosure, and (ii) give Company all available information and assistance to
enable Company to take the measures appropriate to protect the Confidential information from
disclosure.

10. NON-DISCLOSURE OF COMPANY MATERIALS. Material given to Client in the course
of Client’s work with the Company is proprietary, copyrighted, and developed specifically for
Company. Client agrees that such proprietary material is solely for Client’s own personal use.
Any disclosure to a third party without prior verbal or written consent is strictly prohibited.
Company’s program is copyrighted and the original materials that have been provided to the
Client are for Client’s individual use only and are granted as a single user license. Client is not
authorized to use any of Company’s intellectual property for Client’s business purposes.
All intellectual property, including Company’s copyrighted program and/or course materials,
shall remain the sole property of the Company. No license to sell or distribute Company’s
materials is granted or implied. Further, by signing below, Client agrees that if Client violates, or
displays any likelihood of violating, any of Client’s agreements contained in this paragraph,
Company will be entitled to injunctive relief to prohibit any such violations and to protect
against the harm of such violations.

11. NON-DISPARAGEMENT Client shall not make any false, disparaging, or derogatory
statement in public or private regarding Company, its employees, or agents. Company shall not
make any false, disparaging, or derogatory statements in public or private regarding Client and
its relationship with Company.

12. INDEMNIFICATION Client agrees to indemnify and hold harmless Company, its affiliates,
and its respective officers, directors, agents, employees, and other independent contractors from
any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including
attorneys’ fees and costs, arising out of, or relating to, Client’s participation or action(s) under
this Agreement. Client agrees to defend against any and all claims, demands, causes of action, lawsuits, and/or  judgments arising out of, or relating to, the Client’s participation under this agreement, unless expressly stated otherwise by Company, in writing.

13. DISPUTE RESOLUTION If a dispute is not resolved first by good-faith negotiation between
the Parties to this Agreement, every controversy or dispute to this Agreement will be submitted
to the The Center for Conflict Resolution (CCR) in Chicago.
The arbitration shall occur within 90-days from the date of the initial arbitration demand and
shall take place in Chicago, IL. The Parties shall cooperate in exchanging and expediting
discovery as part of the arbitration process and shall cooperate with each other to ensure that the arbitration process is completed within the ninety (90)-day period. The written decision of the
arbitrators (which will provide for the payment of costs, including attorneys’ fees) will be
absolutely binding and conclusive and not subject to judicial review, and may be entered and
enforced in any court of proper jurisdiction, either as a judgment of law or decree in equity, as
circumstances may indicate

14. GOVERNING LAW This Agreement shall be governed by and constructed in accordance
with the laws of the state of Ilinois, regardless of the conflict of laws principles thereof.

15. ENTIRE AGREEMENT; AMENDMENT; HEADINGS This Agreement constitutes the
entire agreement between the Parties with respect to its relationship, and supersedes all prior oral and written agreements, understandings and representations to the extent that they relate in any way to the subject matter hereof. Neither course of performance, nor course of dealing, nor usage of trade, shall be used to qualify, explain, supplement, or otherwise modify any of the provisions of this Agreement. No amendment of, or any consent with respect to, any provision of this Agreement shall bind either party unless set forth in a writing, specifying such waiver, consent, or amendment, signed by both parties. The headings of Sections in this Agreement are provided for convenience only and shall not affect its construction or interpretation.

16. COUNTERPARTS This Agreement may be executed in one or more counterparts (including
by means of facsimile or electronic mail via portable document format), each of which shall be
deemed an original but all of which together will constitute one and the same instrument.

17. SEVERABILITY Should any provision of this Agreement be or become invalid, illegal, or
unenforcable under applicable law, the other provisions of this Agreement shall not be affected
and shall remain in full force and effect.

18. WAIVER The waiver or failure of Company to exercise in any respect any right provided for
herein shall not be deemed a waiver of any further right hereunder.

19. FORCE MAJEURE In the event that any cause beyond the reasonable control of either Party,
including without limitation acts of God, war, curtailment of interruption of transportation
facilities, threats or acts of terrorism, Government travel advisory, labor strike or civil
disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Party to perform its obligations under this Agreement, the affected Party’s performance shall be extended without liability for the period of delay or
inability to perform due to such occurrence.

20. CLIENT RESPONSIBILITY; NO GUARANTEES. Client accepts and agrees that Client is
100% responsible for its progress and results from the Program. Company will help and guide
Client; however, participation is the one vital element to the Program’s success that relies solely
on Client. Company makes no representations, warranties or guarantees verbally or in writing
regarding Client’s performance. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. By purchasing the program, Client acknowledges that there is an inherent risk of loss of capital and there is no guarantee that Client will reach its goals as a result of participation in the Program and Company’s comments about the outcome are expressions of opinion only. Company makes no guarantee other than that the Services offered in this Program shall be provided to Client in accordance with the terms of this Agreement.

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